Matt
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Lá nos states quando o XBOX360 "morre" a Microsoft envia uma caixa de papelão própria para você colocar o console e enviar para a empresa para poder ser efetuada a troca por um novo. Por isso essa caixa de papelão é conhecida como caixão por lá.Anecdotal: Microsoft low on Xbox 360 coffins
Officer Ravitch discovered last Friday that his Xbox 360 died on him in a classic New York "You gotta' be frickin' kidding me!" moment. He loves his Xbox 360, it's his "favorite system," but the "constant breaking down is amazing" to him. He called Microsoft, as he's done three times before. This next console will be his fourth since the 360 launch. He bought the $60 two-year warranty after his last failure and also received a 50% repair discount after arguing the last time. Microsoft support told him he'd have his box by Tuesday. After not receiving a confirmation that this Xbox 360 coffin was sent (which he received the last time he did this), he decided to call support again. They informed him his box wasn't sent because "the service department is running very low on boxes, so it will take a little longer than expected to get that box" out to him. Ravitch was shocked. Is Microsoft getting back so many defective systems that they don't have a fresh supply of coffins anymore?
Então, esse rapaz nova-iorquino, ao perder seu terceiro XBOX 360, decidiu pedir à Microsoft outra vez a caixa, só que está demorando pra chegar a tal caixa, porque, segundo o departamento de serviços, "estamos com um baixo estoque de caixões, portanto irá demorar um pouco mais para chegar o dele".
http://www.neogaf.com/forum/showthread.php?t=161586
http://www.joystiq.com/2007/06/06/anecdotal-microsoft-low-on-xbox-360-coffins/